Legal

heybaji Terms and Conditions

These Terms and Conditions govern your use of the heybaji platform. Please read them carefully before registering an account or placing any bets. By using heybaji, you agree to be bound by these terms in full.

Last updated: 1 January 2025
Key Points

What You Need to Know First

Before diving into the full terms, here are the six most important things every heybaji player should understand.

You Must Be 18 or Older

heybaji is strictly for adults. You must be at least 18 years old to register an account and place bets. heybaji reserves the right to request age verification documents at any time.

One Account Per Person

Each player is permitted one heybaji account only. Duplicate accounts will be closed and any balances may be forfeited. If you've forgotten your login, use the account recovery option.

Accurate Information Required

All registration details you provide to heybaji must be accurate and up to date. Providing false information — including name, date of birth or contact details — is a breach of these terms.

Bonuses Have Wagering Requirements

All heybaji bonuses and promotions are subject to wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering conditions have been met in full.

Fraud and Abuse Are Prohibited

Any attempt to exploit heybaji's systems, bonuses or games through fraudulent means will result in immediate account suspension and forfeiture of all funds held in the account.

Responsible Gaming Is Your Right

heybaji provides deposit limits, session controls and self-exclusion tools. You have the right to use these at any time. Gaming should always be entertainment — never a financial solution.

01 Introduction

Welcome to heybaji. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and heybaji ("the Platform", "we", "us"). By accessing, registering on or using any part of the heybaji platform — including the website at heybaji.today, the heybaji mobile app and any associated services — you confirm that you have read, understood and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use heybaji. These Terms apply to all players regardless of how they access the platform — via desktop browser, mobile browser or the heybaji Android app.

heybaji reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of heybaji after any such changes constitutes your acceptance of the revised Terms.

These Terms are written in plain English to make them as clear as possible for heybaji players in Bangladesh. If you have any questions about what any section means, contact our support team before playing.

02 Eligibility

To use heybaji, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be accessing heybaji from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor or close family member of a heybaji employee.
  • You must not have previously had a heybaji account closed for breach of these Terms.
  • You must be acting on your own behalf and not on behalf of any third party.
  • You must have full legal capacity to enter into a binding agreement.

heybaji takes age verification seriously. If there is any doubt about a player's age, heybaji will suspend the account and request official documentation before allowing further play or withdrawals.

03 Account Registration

To access heybaji's full range of games and betting markets, you must register a player account. Registration is free and takes less than two minutes. During registration, you will be asked to provide your name, date of birth, email address and a contact number. All information provided must be accurate, complete and up to date.

heybaji operates a strict one-account-per-player policy. Opening multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is a breach of these Terms. If duplicate accounts are detected, heybaji reserves the right to close all associated accounts and forfeit any balances held within them.

  • You are responsible for keeping your heybaji login credentials secure at all times.
  • Do not share your password with anyone, including heybaji support staff.
  • If you suspect unauthorised access to your account, contact heybaji support immediately.
  • heybaji will never ask for your password via email, live chat or phone.
  • You are responsible for all activity that occurs under your heybaji account.

heybaji may require you to complete identity verification (KYC) before processing withdrawals or if unusual account activity is detected. Verification documents typically include a government-issued photo ID and proof of address. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

04 Deposits & Withdrawals

heybaji supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad and Rocket. All transactions are processed in BDT with no currency conversion fees applied by heybaji. Third-party payment providers may apply their own transaction fees, which are outside heybaji's control.

Deposits are credited to your heybaji wallet instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact heybaji support with your transaction reference number.

  • Minimum deposit: ৳200
  • Minimum withdrawal: ৳500
  • Withdrawals are processed within 24 hours of approval in most cases.
  • Withdrawals must be made to a payment method registered in your own name.
  • heybaji does not accept deposits from third-party accounts.
  • Pending withdrawals may be cancelled by the player before processing begins.

heybaji reserves the right to request additional verification before processing any withdrawal. This is a standard anti-fraud measure and is not a reflection on the player's account standing.

heybaji does not charge withdrawal fees. However, if a player requests an unusually high number of small withdrawals within a short period, heybaji may consolidate these into a single transaction to reduce processing overhead.

05 Bonuses & Promotions

heybaji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, in addition to these general Terms. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion's specific terms take precedence.

Unless stated otherwise in a promotion's specific terms, the following general bonus rules apply to all heybaji bonuses:

  • Bonus funds are credited to a separate bonus wallet and cannot be withdrawn directly.
  • Wagering requirements must be met in full before bonus-derived winnings can be withdrawn.
  • Standard wagering requirement: 20x the bonus amount, unless stated otherwise.
  • Wagering contributions vary by game type — slots typically contribute 100%, live casino games may contribute less.
  • Bonuses expire after 30 days if wagering requirements are not met within that period.
  • Only one welcome bonus is available per player, per household and per device.
  • heybaji reserves the right to withdraw any bonus offer at any time without prior notice.

Attempting to abuse heybaji's bonus system — including opening multiple accounts to claim the same bonus — will result in immediate account closure and forfeiture of all funds.

06 Betting Rules

All bets placed on heybaji are subject to the specific rules of the game or market being played. These rules are displayed within each game or betting market. It is the player's responsibility to read and understand the rules of any game before placing a bet.

  • All bets are final once confirmed. heybaji cannot reverse a bet after it has been accepted by the system.
  • In the event of a technical error during a game round, heybaji will investigate and resolve the issue fairly. Bets affected by verified technical errors may be voided and stakes returned.
  • heybaji reserves the right to void any bet placed at odds or stakes that were clearly erroneous due to a system error.
  • Maximum bet limits apply to certain games and markets. These limits are displayed within the relevant game interface.
  • heybaji may impose individual betting limits on any player account at its discretion.

For sports betting markets, heybaji follows standard industry rules regarding match postponements, abandonments and walkovers. Specific rules for each sport are available within the sports betting section of the platform.

07 Prohibited Conduct

The following activities are strictly prohibited on heybaji. Engaging in any of these activities will result in immediate account suspension, investigation and potential permanent closure with forfeiture of funds:

  • Opening or operating more than one heybaji account.
  • Providing false, misleading or incomplete registration information.
  • Using automated software, bots or scripts to interact with heybaji's platform.
  • Exploiting software bugs, glitches or errors for financial gain.
  • Colluding with other players to manipulate game outcomes.
  • Using heybaji for money laundering or any other illegal financial activity.
  • Attempting to reverse-engineer, copy or reproduce any part of heybaji's platform.
  • Harassing, threatening or abusing heybaji staff or other players.
  • Allowing a minor to access or use your heybaji account.
  • Placing bets on behalf of another person using your own account.

heybaji cooperates fully with law enforcement authorities. Any account suspected of involvement in illegal activity will be reported to the relevant authorities and all funds frozen pending investigation.

08 Account Suspension & Closure

heybaji reserves the right to suspend, restrict or permanently close any player account at any time, with or without prior notice, if heybaji reasonably believes that:

  • The player has breached any part of these Terms.
  • The player has provided false or misleading information during registration or verification.
  • The account has been involved in fraudulent, abusive or illegal activity.
  • The player has requested self-exclusion under heybaji's responsible gaming programme.
  • Continued operation of the account poses a risk to heybaji or other players.

If your account is suspended, heybaji will notify you via the email address registered to your account. You will have the opportunity to respond and provide any relevant information. If the suspension is found to be in error, your account will be reinstated and any withheld funds returned promptly.

Players may also request voluntary account closure at any time by contacting heybaji support. Any real-money balance remaining in a voluntarily closed account will be returned to the player's registered payment method after standard verification checks.

09 Responsible Gaming

heybaji is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity. These tools are available to all registered players directly from the account dashboard and can be activated without contacting support.

  • Deposit limits (daily, weekly and monthly)
  • Session time limits and reality check reminders
  • Cool-off periods (24 hours, 7 days or 30 days)
  • Permanent or temporary self-exclusion

If you feel that your gaming is becoming a problem, heybaji strongly encourages you to use these tools. You can also contact heybaji support to have limits applied to your account immediately. heybaji takes all responsible gaming requests seriously and will act on them without delay.

For more information about heybaji's responsible gaming programme, including links to external support resources, visit our Responsible Gaming page.

10 Privacy & Data

heybaji collects and processes personal data in accordance with its Privacy Policy. By registering a heybaji account, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at /privacy-policy.

  • heybaji will never sell your personal data to third parties for marketing purposes.
  • Your data may be shared with payment processors and identity verification providers as necessary to operate the platform.
  • heybaji may be required to share data with regulatory or law enforcement authorities upon lawful request.
  • You have the right to request access to, correction of or deletion of your personal data held by heybaji.

11 Intellectual Property

All content on the heybaji platform — including but not limited to the heybaji logo, game graphics, software, text, images, audio and video — is the intellectual property of heybaji or its licensed content providers. You may not copy, reproduce, distribute, modify or create derivative works from any heybaji content without prior written permission.

heybaji grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not include the right to scrape, crawl or systematically extract data from heybaji's platform.

12 Limitation of Liability

To the fullest extent permitted by applicable law, heybaji's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

  • heybaji is not liable for any loss of profits, loss of data or indirect losses arising from your use of the platform.
  • heybaji is not responsible for internet connectivity issues, device failures or third-party service outages that affect your ability to access the platform.
  • heybaji does not guarantee that the platform will be available at all times without interruption. Scheduled and unscheduled maintenance may cause temporary unavailability.

Nothing in these Terms limits heybaji's liability for fraud, gross negligence or any other liability that cannot be excluded under applicable law.

13 Changes to These Terms

heybaji may update these Terms at any time. When material changes are made, heybaji will notify registered players via email and/or a prominent notice on the platform. The updated Terms will take effect 7 days after notification, unless the changes are required by law or relate to new features, in which case they may take effect immediately.

If you do not agree with the updated Terms, you must stop using heybaji and may request account closure. Continued use of heybaji after the effective date of any changes constitutes your acceptance of the revised Terms.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the heybaji support team. We aim to respond to all enquiries within 24 hours.

For responsible gaming support, please visit our dedicated Responsible Gaming page where you will find both platform tools and links to external support organisations.

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