Safe Play

heybaji Responsible Gaming

Gaming at heybaji should always be fun — never stressful, never out of control. heybaji's responsible gaming programme gives every Bangladesh player the tools, knowledge and support to keep it that way. Play smart, play safe, play heybaji.

18+
Minimum Age to Play
24/7
Support Available
4
Self-Control Tools
0৳
Cost to Set Limits
100%
Commitment to Safe Play
Our Philosophy

Gaming Is Entertainment, Not a Solution

At heybaji, we believe responsible gaming starts with honesty. Online gaming — whether it's sports betting, fishing games or casino titles — is a form of entertainment. It is not a way to make money, solve financial problems or escape from stress. When gaming stops being fun, it's time to take a step back.

heybaji has built a full responsible gaming programme specifically for Bangladesh players. We know that life can get complicated, and we know that some players may find it harder than others to keep gaming in check. That's exactly why heybaji provides practical tools — deposit limits, session timers, cool-off periods and self-exclusion — that any player can activate instantly from their account dashboard, without needing to contact support.

heybaji's responsible gaming commitment is not just a legal checkbox. It's a genuine part of how we operate. Every member of the heybaji team is trained to recognise signs of problem gambling and to respond with care and without judgement. If you ever feel that your gaming is getting out of hand, heybaji is here to help — not to judge.

heybaji's responsible gaming tools are free, instant and available to every registered player. You don't need a reason to use them — using them is simply smart gaming.

heybaji Pledge

We Promise to Always Put Players First

heybaji makes the following commitments to every player on the platform:

1
Age Verification on Every Account

heybaji verifies the age of every player before allowing real-money gaming. No exceptions.

2
Free Tools, Always Available

Every responsible gaming tool on heybaji is free to use and takes effect immediately upon activation.

3
No Pressure, No Judgement

heybaji will never pressure a player to continue gaming or to reverse a self-exclusion decision.

4
Trained Support Team

Our support staff are trained in responsible gaming and will always respond with empathy and respect.

Tools & Features

heybaji's Safe Play Toolkit

Six practical features built into the heybaji platform to help you stay in control of your gaming at all times.

Deposit Limits

Set a daily, weekly or monthly deposit cap on your heybaji account. Once your limit is reached, heybaji will not accept further deposits until the period resets. Increasing a limit takes 7 days to take effect — decreasing it is instant.

Session Time Limits

Tell heybaji how long you want to play in a single session. When your time is up, heybaji will display a clear reminder and log you out automatically if you choose. A great way to keep gaming sessions short and enjoyable.

Cool-Off Period

Need a short break from heybaji? Activate a cool-off period of 1 day, 1 week or 1 month. During this time your account is temporarily suspended. You can return once the period ends — no questions asked.

Self-Exclusion

If you feel you need a longer break, heybaji's self-exclusion tool lets you close your account for 6 months, 1 year, 5 years or permanently. During self-exclusion, heybaji will not send you any promotional communications.

Loss Limits

Set a maximum amount you are comfortable losing over a given period. heybaji will stop accepting bets once your loss limit is reached, giving you a hard financial boundary that protects your budget automatically.

Reality Check Alerts

heybaji can send you regular pop-up reminders showing how long you have been playing and how much you have spent or won. These reality checks help you make informed decisions about whether to continue your session.

Step by Step

How to Set Your Limits on heybaji

Activating responsible gaming tools on heybaji takes less than two minutes. Here's exactly how to do it from your account dashboard.

1
Log In to Your heybaji Account

Visit heybaji.today and log in using your registered mobile number and password. If you don't have an account yet, registration is free and takes under 2 minutes.

2
Go to Account Settings

Click on your profile icon in the top right corner of the heybaji platform and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, session timers, cool-off and self-exclusion — are listed here.

4
Choose and Activate Your Tool

Select the tool you want, enter your preferred limit or duration, and confirm. Most tools take effect immediately. heybaji will send a confirmation to your registered email address.

5
Contact Support If You Need Help

If you have any trouble setting limits or want to discuss your options, heybaji's support team is available 24/7 via live chat. We're always happy to help — no judgement, ever.

Self-Assessment

Is Your Gaming Still Under Control?

Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be time to use heybaji's responsible gaming tools or speak to someone you trust.

Q1

Do you spend more money on gaming than you originally planned?

Q2

Do you chase losses by placing more bets to try to win back what you lost?

Q3

Has gaming started to affect your relationships, work or daily responsibilities?

Q4

Do you feel anxious, irritable or restless when you are not able to play?

Q5

Have you borrowed money or sold belongings to fund your gaming?

Q6

Do you hide your gaming activity from family members or close friends?

If you answered yes to two or more of these questions, heybaji strongly encourages you to activate a cool-off period or self-exclusion, and to speak with a trusted person about your gaming habits.

Stay Aware

Warning Signs of Problem Gambling

Recognising these signs early — in yourself or someone you care about — makes it much easier to get things back on track before they become serious.

Spending more time gaming than intended, regularly losing track of how long you've been playing.

Feeling the need to bet larger and larger amounts to get the same level of excitement.

Repeatedly trying to cut back on gaming but finding it difficult or impossible to do so.

Using gaming as a way to escape from problems, stress, anxiety or low mood.

Lying to family or friends about how much time or money you spend on gaming.

Neglecting meals, sleep, work or family commitments because of gaming sessions.

Feeling guilty, ashamed or depressed after a gaming session but continuing to play anyway.

Continuing to gamble even after losing money you cannot afford to lose.

Problem gambling can affect anyone regardless of age, income or background. Recognising the signs is the first and most important step. heybaji's responsible gaming tools are here to help you take that step.

In Detail

Understanding Each Tool

A closer look at how each heybaji responsible gaming tool works and when to use it.

Deposit Limits — Best for Budget Control

If you find yourself depositing more than you planned, a deposit limit is the most direct fix. Set it once and heybaji enforces it automatically. You choose the period — daily, weekly or monthly — and the amount. Lowering your limit takes effect immediately; raising it requires a 7-day cooling period to protect you from impulsive decisions.

Session Limits — Best for Time Management

Long gaming sessions can sneak up on you. A session time limit on heybaji ensures you take regular breaks. When the timer runs out, heybaji shows you a summary of your session — time played, amount wagered — so you can make a clear-headed decision about whether to continue or log off.

Cool-Off — Best for Short Breaks

Sometimes you just need a few days away from gaming. A heybaji cool-off period suspends your account for a short, defined period. It's not permanent — you can return when the period ends. But it gives you the breathing room to reset without the temptation of logging back in on impulse.

Self-Exclusion — Best for Serious Concerns

Self-exclusion is heybaji's most powerful responsible gaming tool. It closes your account for a minimum of 6 months. During this period, heybaji will not allow you to reopen your account, will not send you promotional emails and will refund any remaining balance. This tool is for players who recognise they need a significant break.

Age Policy

heybaji Is Strictly 18+

heybaji does not allow anyone under the age of 18 to register or play on the platform. This is a firm rule with no exceptions. Every new heybaji account goes through an age verification process, and accounts found to belong to minors are closed immediately with all funds returned.

If you are a parent or guardian and you are concerned that a young person in your household may be accessing heybaji or other online gaming platforms, we recommend taking the following steps to protect them.

  • Use parental control software on shared devices to block access to gaming websites.
  • Keep your heybaji login credentials private and never share them with others.
  • Log out of your heybaji account when you are not using it, especially on shared devices.
  • Talk openly with young people about the risks of online gambling and why it is for adults only.

If you suspect a minor has accessed heybaji, contact our support team immediately at [email protected]. We will investigate and act without delay.

Healthy Habits

Tips for Responsible Play

These simple habits can make a big difference in keeping your heybaji experience positive and sustainable over the long term.

Only Play with Money You Can Afford to Lose

Treat your gaming budget like entertainment spending — money you are comfortable spending without expecting it back.

Set a Time Limit Before You Start

Decide how long you will play before you open heybaji. Stick to it. Use heybaji's session timer to enforce it automatically.

Stop When It Stops Being Fun

The moment gaming feels like a chore, an obligation or a source of stress, it's time to log off. heybaji will always be here when you're ready to enjoy it again.

Talk to Someone You Trust

If gaming is causing you stress or worry, talking to a friend, family member or professional can make a real difference. You don't have to deal with it alone.

Play Smart

Enjoy heybaji — Responsibly

heybaji is built for players who want great entertainment with full control. Join thousands of Bangladesh players who play smart, set their limits and enjoy every session on heybaji.