At heybaji, your personal data belongs to you. This Privacy Policy explains exactly what information heybaji collects, why we collect it, how we use it and what rights you have over your own data. We keep it plain and honest — no legal jargon for the sake of it.
Six core principles that guide how heybaji handles every piece of data you share with us.
All personal data stored by heybaji is encrypted at rest and in transit using industry-standard SSL/TLS protocols. Your information is never stored in plain text on heybaji's servers.
heybaji does not sell, rent or trade your personal data to advertisers, data brokers or any other third party for commercial purposes. Your data is used only to operate and improve the heybaji platform.
heybaji gives you the right to access, correct and delete your personal data at any time. Submit a request via email and heybaji will respond within 30 days — usually much faster.
heybaji only collects the data that is genuinely necessary to operate the platform, process payments and comply with legal obligations. We do not collect data speculatively or unnecessarily.
heybaji does not use invasive third-party tracking pixels or cross-site advertising trackers. Session analytics are used only to improve platform performance and user experience.
This Privacy Policy is written in plain English so every heybaji player in Bangladesh can understand it. If anything is unclear, contact our support team and we'll explain it directly.
heybaji is an online gaming and sports betting platform operating at heybaji.today. When this Privacy Policy refers to "heybaji", "we", "us" or "our", it means the heybaji platform and the team responsible for operating it.
heybaji acts as the data controller for all personal information collected through the heybaji website and mobile app. This means heybaji determines the purposes and means of processing your personal data, and is responsible for keeping it safe.
If you have any questions about how heybaji handles your personal data, you can reach our privacy team at any time via the contact details in Section 12 of this policy. We take every privacy enquiry seriously and will respond promptly.
heybaji is committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This policy is reviewed and updated regularly to reflect any changes in how we operate.
heybaji collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with heybaji's services. Here is a clear breakdown of what heybaji collects and why.
| Data Type | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals |
| Verification Data | National ID, passport, utility bill | KYC compliance and fraud prevention |
| Technical Data | IP address, device type, browser | Security monitoring and platform optimisation |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring and personalisation |
| Communications Data | Support chat logs, emails sent to heybaji | Resolving queries and improving support quality |
heybaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.
heybaji uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that would surprise you or that go beyond what is reasonably expected when you sign up to an online gaming platform.
heybaji will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.
heybaji processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
If you would like to know the specific legal basis for any particular processing activity carried out by heybaji, contact our privacy team using the details in Section 12.
heybaji does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection standards.
heybaji never shares your personal data with advertisers, social media platforms or data brokers. Your data is not used for any form of third-party targeted advertising.
heybaji uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file stored on your device when you visit heybaji.today.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using heybaji, but some features may work less smoothly. heybaji does not use third-party advertising cookies.
heybaji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The table below gives a general guide to heybaji's data retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Legal and regulatory compliance |
| Financial transaction records | 7 years after transaction date | Anti-money laundering obligations |
| KYC verification documents | 5 years after account closure | Regulatory requirement |
| Support communications | 3 years after resolution | Quality assurance and dispute resolution |
| Technical and usage logs | 12 months | Security monitoring and platform improvement |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
When data is no longer required, heybaji securely deletes or anonymises it so it can no longer be linked back to you as an individual.
As a heybaji player, you have the following rights over your personal data. heybaji will respond to all valid requests within 30 days. There is no charge for exercising these rights in most circumstances.
Request a copy of all personal data heybaji holds about you.
Ask heybaji to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to keep it.
Ask heybaji to limit how your data is used while a dispute is resolved.
Receive your data in a structured, machine-readable format.
Object to heybaji processing your data for direct marketing at any time.
To exercise any of these rights, email heybaji at [email protected] with your request. We may need to verify your identity before processing the request to protect your account security.
heybaji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction or disclosure.
Despite these measures, no online platform can guarantee 100% security. If you suspect that your heybaji account has been compromised, contact our support team immediately so we can take protective action.
In the unlikely event of a data breach that poses a risk to your rights, heybaji will notify affected players promptly and take all necessary steps to contain and remediate the incident.
heybaji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register a heybaji account or attempt to use the platform in any way.
If heybaji discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete all related data and, where appropriate, report the matter to the relevant authorities. If you believe a minor has registered on heybaji, please contact us immediately at [email protected].
heybaji may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When material changes are made, heybaji will notify registered players via email and display a prominent notice on the platform.
The updated Privacy Policy will take effect 7 days after notification unless the changes are required immediately by law. The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how heybaji protects your privacy.
If you have any questions, concerns or requests relating to this Privacy Policy or how heybaji handles your personal data, please get in touch with our privacy team. We aim to respond to all privacy-related enquiries within 5 business days.
For questions about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page. For the full terms governing your use of heybaji, see our Terms and Conditions.
Now you know exactly how heybaji protects your privacy, create your free account and enjoy Bangladesh's best online gaming experience — securely and responsibly.